Terms & Conditions
We reserve the right to change or withdraw any part of our website. All rights in the designs on our website are owned by us. These are protected, as appropriate, by copyright, trademarks and other intellectual property rights. You may only view, reproduce or print the materials on this website for the purpose of ordering goods from us. You will be responsible if you breach these terms of use and will reimburse us for any loss caused to us as a result of your misuse. If any of these Terms and Conditions are unenforceable, it shall not affect the enforceability of the rest of these Terms and Conditions.
This website and its contents are provided to you on an “as is” and “as available” basis. We do not make and expressly disclaim to the fullest extent permitted by law any and all representations or warranties of any kind with respect to this website and its contents including without limitation its completeness, accuracy, fitness or suitability for any purpose or freedom from viruses. We, our directors, employees and other agents shall not be liable for damages of any kind including without limitation, direct, indirect, special or consequential damages, loss of income or profits, loss of or corruption of data, loss of or damage to property or claims of third parties, arising out of or in connection with your use of this website. We are not responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control, nor that use of our website will be completely error-free or uninterrupted. We will not be responsible to you if we are unable to provide our Internet services for reasons beyond our control.
Complaints / Feedback / Recommendations
Please feel free to give us any feedback, recommendations or comments about our service and website. We take this very seriously and aim to deal with any problems or difficulties in a timely, fair and effective manner. Please email us on info@aloeferoxza.co.za to provide any feedback.
Payment
All prices quoted on the Website are inclusive of VAT but exclude delivery charges unless expressly stated to the contrary. Payment can be made by cash or debit/credit card in our retail shop or at our factory, as well as EFT payments. The total cost of your order is the price of the Products, delivery and any additional services as set out on the Delivery Options section of the Website during checkout. Title to any Products you order on this website shall pass to you on delivery provided that we have received full payment for those Products. Orders paid by EFT will not be dispatched until payment clears in our bank account.
Dried Fruit for Africa or www.aloeferoxza.co.za shall have no liability in respect of any loss or damage arising directly or indirectly as a result of you failing to use any Products in accordance with any instructions or warnings provided by Aloe Ferox or failing to draw such instructions or warnings to the attention of your customers, where appropriate.
Dried Fruit for Africa or www.aloeferoxza.co.za reserves the right to defer the date of delivery, cancel a delivery or reduce the volume of Products ordered by you (without liability to you) if it is prevented from or delayed in carrying out its business due to circumstances beyond its reasonable control (“Force Majeure”).
Products Online Privacy Statement
At Dried Fruit for Africa & Aloe Feroxza, we understand that protecting the privacy of visitors to our websites is very important and that information about your health is particularly sensitive. That’s why we have taken the necessary steps to meet worldwide data privacy requirements. We treat your personal data according to the laws of South Africa, the EU, Switzerland and other applicable local laws which regulate the storage, process, access and transfer of personal data.
Dried Fruit for Africa & Aloe Feroxza websites that display this privacy policy and that ask for any information from you are committed to collecting, maintaining, and securing personal information about you in accordance with this policy, as well as applicable laws, rules and regulations. This policy applies to personal information (as defined below) collected from Dried Fruit for Africa & Aloe Feroxza online resources and communications (such as websites, e-mail, and other online tools) that display a link to this policy. This policy does not apply to personal information collected from offline resources and communications, except in cases where such personal information is consolidated with personal information collected by Dried Fruit for Africa & Aloe Feroxza online.
This policy also does not apply to third-party online resources to which Dried Fruit for Africa & Aloe Feroxza websites may link, where Dried Fruit for Africa & Aloe Feroxza does not control the content or the privacy practices of such resources.
We only collect personally identifiable information about you if you choose to give it to us. We do not share any of your personally identifiable information with third parties for their own marketing.
HEAD OFFICE, WHOLESALE & RETAIL
Unit J11, Okavango Junction Kenwil Drive, Brackenfell
TEL: 021 982 8672 / 021 205 0641
Mon- Fri: 08:00 – 17:00
Sat: 08:00 – 14:00
